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At Services by Shy J, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you use our website, purchase products, or engage in our services.

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1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number, mailing address

• Documents or information submitted for services (e.g., business consultation filings, notary requests, or event planning details)

Payment & E-Commerce Information

• Billing address, payment method, and transaction details when you make purchases or payments on our site

• We do not store full credit card details; payments are securely processed through our third-party payment processor

Sensitive Information (Business Consultation Services)

• Business documents, financial information, or personal identification details shared for consultation, filing, or service purposes

• This information is collected only when necessary for the requested service and is handled with strict confidentiality

Technical Information

• IP address, browser type, operating system, and browsing behavior on our site, collected through cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

• Provide, personalize, and deliver services and products

• Process payments, invoices, and transaction confirmations

• Assist with filings and business consultation services

• Communicate with you about your account, purchases, or service inquiries

• Improve our website, services, and customer experience

• Comply with legal, regulatory, or contractual obligations

3. How We Share Information

We do not sell or rent your information. We may share limited information only when necessary:

• With trusted third-party vendors who process payments, provide website hosting, or assist in delivering services

• With government agencies, legal authorities, or filing offices as required for consultation services or compliance

• When required by law, subpoena, or legal process

All third-party providers are bound by confidentiality and data protection agreements.

4. Data Security

We take appropriate physical, electronic, and managerial measures to safeguard your personal and sensitive data. While we use secure methods of data collection, storage, and transfer, no system is 100% secure. We encourage you to avoid sharing unnecessary personal details beyond what is required for services.

5. E-Commerce Policies

When you purchase products or services through our website:

• Payments are processed securely through [Insert Payment Processor Name, e.g., Stripe, PayPal, Square]

• Shipping and delivery information is collected only for order fulfillment

• Refunds and cancellations are subject to our posted terms and conditions

6. Sensitive Data (Business Consultation Filings)

When providing business consultation services, we may collect sensitive information, such as:

• Business entity filings

• Financial records and tax-related information

• Identification documents

This information is used only to complete the requested service and will never be disclosed to third parties without your consent, except where required by law. We store sensitive data securely and retain it only as long as necessary to fulfill the service.

7. Cookies & Tracking

Our website uses cookies and analytics tools to:

• Improve functionality and performance

• Monitor website traffic and usage patterns

• Personalize user experience

You may disable cookies in your browser, but some features may not work properly.

8. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Opt out of non-essential communications

• Request restrictions on certain types of data processing

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children, and if discovered, such information will be deleted promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Services by Shy J
📧 Email: [Insert Email]
📞 Phone: [Insert Phone Number]

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-   Effective Date: 9/28/2025